Refund Policy
Refund terms depend on what you buy.
Brick by Brick does not run one blanket refund rule. The course and Founder Package carry the guarantee; the Parker Session and delivered download tools do not.
Course and Founder Package
- 100% money-back guarantee. If you do not feel prepared to buy your first investment property after taking the course we have a 100% money back guarantee.
- All transactions are processed through Stripe.
- Email support@brick-support.com from the purchase address with the product name and purchase date.
- Support confirms the Stripe payment record and handles guarantee requests by email.
Parker Session
- The Parker Session is not refundable.
- It is a paid manual service handled by email after purchase.
- Support still handles scheduling or delivery issues by email.
Tools and PDF add-ons
- No refunds on digital download tools or PDF add-ons once delivered, except where required by law.
- This applies to the Rent Roll + Balancing Report and the tenant-payment guide add-on.
- Support still covers missing delivery emails, broken files, or resend requests.
- If the file never arrives, email support@brick-support.com so support can verify the Stripe payment and resend it.
What to include in a guarantee email
- The purchase email used at checkout.
- The product name and purchase date.
- Confirmation that you took the course and do not feel prepared to buy your first investment property.
- Any Stripe receipt or charge details that speed up review.
Rule that matters
Refund terms vary by product and are shown before checkout. The course and Founder Package carry the money-back guarantee. The Parker Session is not refundable.
Except where required by law, emailed digital download tools and PDF add-ons are final sale once delivered.